The consumer may resort to any of the entities offering consumer alternative disputes resolution whose name, contact details and websites are on the list of entities published by the Consumer Directorate. For more information, please see the website: www.consumidor.pt
Please note that stag or hen parties are not permitted at this hotel. For groups in general of 10 elements or more, a refundable breakage deposit of 200€ per room will be chargeable on arrival, this can be paid by cash or credit card. The non payment of the deposit allows the hotel to refuse the costumer entrance.